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Seat reservation - did not receive tickets

  • August 14, 2021
  • 1 reply
  • 105 views

yolgold

I'm travelling from Paris to Girona, and my seats reservation that should have been sent by Interrail by regular mail twenty days ago have never arrived. I paid for them and Interraril is not answering my emails!!!!

It’s a train that need seats reservation , what can I do?????

I have never seen such a horrible service. Interrail cheats! Sells seat reservation and afterwords doesn’t take care if they arrived or not and lives you by your own.

Best answer by Nanja

Hi there, I'm sorry to hear about your experience. Did our Customer Support team get back to you already? If not, can you please provide me with your email address via a private message. Thanks, 

1 reply

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  • Retired Community Manager
  • Answer
  • August 16, 2021

Hi there, I'm sorry to hear about your experience. Did our Customer Support team get back to you already? If not, can you please provide me with your email address via a private message. Thanks,