Anyone experience a delay compensation request?
I just discovered that the delay compensation starts @ 1 hour and i already have 3 different days of more than an hour delay. It is not clear what proof you need and what proof I can get a few days after the fact ( Does services like zugfinder count?). Does Interrail self find the delays?
I usually make a screenshot of the timetable where the delay is shown.
I've submitted a few.
Make sure you keep notes of the trains you wanted to travel on/ did travel on, and arrival times.
I was never asked for any proof, just screenshots of my travel diary & ticket. I guess they are able to look up the delay somewhere if they need.
I guess it doesn't hurt to get confirmation from the staff onboard, but in my cases this wasn't necessary.
There is no requirement to supply proof of delay, but it may speed up processing the request.
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