Bought a Pass pre-Covid. Wha tto do to activate that Pass?

  • 11 May 2022
  • 1 reply

I bought a pass pre-covid November 2019, so I was not able to travel, I am now planning to travel and I do not know what to do to activate my pass. I spent a lot of money on this unused pass. I cannot get ahold of anyone at Eurail. I had sent several emails for months and I just get a generic email. The phone number listed on the pass when I received it by mail does not work, Please please help, This cost so much money and I want to use this. Thank you.


Best answer by rvdborgt 5 June 2022, 14:31

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Userlevel 7
Badge +9

There is no public phone number.

Customer service is best contacted via their contact form.