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Bought a Pass pre-Covid. Wha tto do to activate that Pass?

  • May 10, 2022
  • 1 reply
  • 46 views
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I bought a pass pre-covid November 2019, so I was not able to travel, I am now planning to travel and I do not know what to do to activate my pass. I spent a lot of money on this unused pass. I cannot get ahold of anyone at Eurail. I had sent several emails for months and I just get a generic email. The phone number listed on the pass when I received it by mail does not work, Please please help, This cost so much money and I want to use this. Thank you.

Best answer by rvdborgt

There is no public phone number.

Customer service is best contacted via their contact form.

1 reply

R
Railmaster
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  • rvdborgt
  • Railmaster
  • Answer
  • June 5, 2022

There is no public phone number.

Customer service is best contacted via their contact form.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
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