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expired pass without acitivation

  • 31 October 2023
  • 2 replies
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My interrail france german pass is expired without any activation.

I created an account in September and also created my trip but I didn‘t actived my pass yet. I wanted to travel in November and right now, I wanted to book my trip but the rail planner app says that my pass has been expired?? I neither used nor actived it.

Did anybody experienced something similar?

Or does anybody has a support hotline where I can get help for reactivating my pass?

Thanks! 

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Best answer by BrendanDB 31 October 2023, 13:49

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Userlevel 7
Badge +9

You must contact Interrail Customer Support. You can use the link below. 

https://eurail.zendesk.com/hc/en-001

 

Userlevel 7
Badge +7

Best ask your question here: https://eurail.zendesk.com/hc/en-001/requests/new

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