Incorrect dates of birth on my interail passes (one day before)

  • 26 October 2022
  • 2 replies
  • 43 views

Our dates of birth are both incorrect ,one day before the date i wrote , Who should I contact to correct this?


2 replies

Userlevel 7
Badge +5

Ola desde Sevilla/Andalucia.

This is an often reported minor prob here: I see you are Mexicano and you must have done the works later in the day, when here in EUR it was already next day, the manana.

You cn still, as obviously you cannot use pass in MX, cancel all and wait till you are in EUR.

It will also affect RES you may want to make-the times are automatically set to the running time here in ES and mainland EUR. Good luck with using pass in ESpana on RENFE!

Userlevel 7
Badge +9

Please contact Customer Support through the form below. It is important that you write when you plan to start your travel so that your request can be correctly prioritised. 

https://eurail.zendesk.com/hc/en-001/requests/new

 

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