My pass is broken

As  above  my  pass has  a  large expiration date and number of uses. But the mobile pass is full. I ask for a quick response and a resolution. We need a pass now because we still traveling.


Best answer by seewulf 7 April 2023, 01:34

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2 replies

Userlevel 7
Badge +14

Here in this Community are no Customer Service staff :/ You have to Contact them via this form :) mention them when your journey is planned :)

Userlevel 7
Badge +9

These are tickets from days in the past, which are expired indeed, so that is normal.

When you go to My Pass and select your pass, then what is the validity period there?