@marcas The travelday starts at midnight CET which is 23.00 GMT. This you have to be aware of when travelling in the UK. And that the Caledonian Sleeper just doesn’t play by night train rules at all!
Hi @belfastboy 1.Choose the country of residence (CoR) based on where you are currently physically residing at the moment. You will need to prove the residency with official documents. What kind of “official documents” would do the job for this please? I’m looking to buy a pass for a 16 year old, so she has nothing like tax papers, driving license, etc. Everything for that property is in her Grandad’s name. Her current passport is British, she is entitled to an Irish passport but doesn’t have one right now.
The Contact Form to reach Customer Service https://eurail.zendesk.com/hc/en-001 Wow great, thanks. I spent ages going up and down help and contact and just kept ending up at the chatbot.
Oh thanks everyone, the way it looked in the website is that I made the reservation through Interrail. That's easier then. What is your exact route and when do you want to travel? It's planned to be a flexible trip. I'm buying the pass instead of having to commit to specific trains months ahead in order to get advance fares. For most of the routes that would be much cheaper, but it spoils the trip when you're stuck in a boring place for hours or have to rush away from somewhere you find unexpectedly lovely. I'll be trying to book assistance just a few days ahead and if it doesn't work out my friend will lift me! Side issue, apparently my assistant can get a free pass to travel with me by contacting customer service. Oh I've tried! How does one actually contact them rather than input their email address into a bot and hear nothing? Cheers
Don't be shy and let us know about your challenge.
Already have an account? Login
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
