Oops. Sorry! Thank you. I contacted them through Twitter. Hopefully they’ll respond!
I arrive in London on March, 24th 2023.
Eurail “customer Service” is the WORST customer service I have EVER TRIED to contact! This is utterly ridiculous! All I need to do is change my date of birth, that I know I entered in correctly when I bought my pass. Can’t contact them by phone? Chat bot is nothing but an exercise in frustration! I just want to update my date of birth!I’m a fairly intelligent guy, yet I can’t figure out, or find any way to contact Eurail. This is the most convoluted site/company I’ve ever had to deal with, and that’s saying alot!
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