Hi Julie, Was able to resolve this as Eurail emailed today. Thanks for your help!Tom
Hi Julie, AnnaThanks for the advice - Would you be able to advise on where I can get my mobile pass number so as to get a new pass cover number (I’ve yet to receive my paper pass, so may explain why I do not know mobile pass number). Tom
I am having this exact same issue. I have my pass cover number but keep being told when trying to book that document number not valid. Would greatly welcome assistance on this, as otherwise will seek a refund on Eurorail pass.
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