- - Knowledge base
Groups
Help Center

Community
Search

Replies posted by Sergio de Maya

21 Replies

Newest first

Oldest first

Sergio de MayaKeeps calm and carries on

posted in Eurail & Interrail Passes

I don't recommend Interrail. Very bad experience.

Hi @Camilo. I wrote you a private message three days ago, as you told me, asking for indications about how to proceed, but I haven’t received your response, yet. @BrendanDB

7 months ago

Sergio de MayaKeeps calm and carries on

posted in Eurail & Interrail Passes

I don't recommend Interrail. Very bad experience.

Hi @Camilo. Of course I would love it if you could review the compensation your colleagues gave to me. How may I proceed?

7 months ago

Sergio de MayaKeeps calm and carries on

posted in Eurail & Interrail Passes

I don't recommend Interrail. Very bad experience.

7 months ago

Sergio de MayaKeeps calm and carries on

posted in Eurail & Interrail Passes

I don't recommend Interrail. Very bad experience.

@BrendanDB The company in question is SNCF. I have already filed a complaint. Do you know what their response was? They are refunding me 50% of the seat reservation for the first train, and that's it. They are not compensating me for the nearly €300 I spent on the sleeper train reservation that I lost due to their extraordinary delay (the next day, they told us there were no sleeper berths available and made us sleep in seats, with two young children, after several arguments to find seats for them). Yes, similar issues can occur with other modes of transportation (although not as frequently). However, I'm not taking eight flights! I had to take three trains to reach Prague, which involved 23 hours of travel, including one overnight train. And I'm not complaining about that!! Obviously, I was already aware of this, and we wanted to do it anyway because of our commitment to lower emissions and the belief that it would be more comfortable and pleasant (what a mistake on my part!).

7 months ago

Sergio de MayaKeeps calm and carries on

posted in Eurail & Interrail Passes

I don't recommend Interrail. Very bad experience.

@BrendanDB The company in question is SNCF. I have already filed a complaint. Do you know what their response was? They are refunding me 50% of the seat reservation for the first train, and that's it. They are not compensating me for the nearly €300 I spent on the sleeper train reservation that I lost due to their extraordinary delay (the next day, they told us there were no sleeper berths available and made us sleep in seats, with two young children, after several arguments to find seats for them).Yes, similar issues can occur with other modes of transportation (although not as frequently). However, I'm not taking eight flights! I had to take three trains to reach Prague, which involved 23 hours of travel, including one overnight train. And I'm not complaining about that!! Obviously, I was already aware of this, and we wanted to do it anyway because of our commitment to lower emissions and the belief that it would be more comfortable and pleasant (what a mistake on my part!)... The

7 months ago

Sergio de MayaKeeps calm and carries on

posted in Eurail & Interrail Passes

I don't recommend Interrail. Very bad experience.

Suddenly it won't let me post any more texts in this forum. It seems that now there is censorship!? I get a message that says "Your post has been submitted. It will be published after a review by our moderators." I have not insulted or disrespected anyone, why are my texts not published? It is outrageous!

7 months ago

Sergio de MayaKeeps calm and carries on

posted in Eurail & Interrail Passes

I don't recommend Interrail. Very bad experience.

If you want, responsibility can be directed towards the EU, the companies, or anyone else, but the undeniable facts remain: 5 delayed trains, a cumulative delay of 9 hours, unannounced schedule changes, children sleeping in seats despite having sleeping car tickets, poor treatment, and paltry compensation. @eurofima How low should my expectations have been for this to seem like a good vacation to me? The text you suggest I write to my friends leads to a very clear conclusion: avoid Interrail, especially if you have young children, because vacations are meant to be enjoyed, not endured. Interrail will require a great deal of advance preparation, reading, and information gathering (what I did, btw!!!), all without reducing the stress. You'll always have to be on the lookout for last-minute changes, never knowing when you'll depart or arrive. Planning accommodations and meals will be impossible, and you may likely encounter poor treatment. You'll often end up traveling under much worse co

7 months ago

Sergio de MayaKeeps calm and carries on

posted in Eurail & Interrail Passes

I don't recommend Interrail. Very bad experience.

Interrail does not operate the trains but offers a product based on them. They share responsibility for this. If the train service is poor, the service that Interrail promotes and sells will also be poor, by definition. Their service contributes to the overall functioning of the trains, but it doesn't do anything to compensate for issues. Let's consider an example: if you have plans to take a train on August 17 and Interrail knows the train number, time, and the number of passengers, shouldn't they notify you if the train's schedule changes unexpectedly? They currently direct you to check the operators' websites for changes. With today's technology, it should be quite straightforward for software to monitor train changes and inform customers through the Interrail app. Don't tell me it's impossible.Here's another example: in the app, I initially planned to take a train on August 12, but later I reserved seats on a different train. I forgot to update this information in the app, but it's

7 months ago

Sergio de MayaKeeps calm and carries on

asked in Train connections & reservations

Night trains compartments on train Mannheim to Prague

Thank you very much, Ikka. In any case, my question in particular is: why is the web telling me that we will be in separate compartments? I understand it’s because we are four people, and the compartments are with two beds, so we will have one compartment for two of us, and another one for the other two, right? But no each one of us in a different compartment. Is that correct?

11 months ago

Sergio de MayaKeeps calm and carries on

asked in Train connections & reservations

Night train Mannheim - Prague

Thanks, but my question in particular is: why is the web telling me that we will be in separate compartments? I understand it’s because we are four people, and the compartments are with two beds, so we will have one compartment for two of us, and another one for the other two, right? But no each one of us in a different compartment. Is that correct?

11 months ago

Sergio de MayaKeeps calm and carries on

asked in Train connections & reservations

Night trains compartments on train Mannheim to Prague

Thank you for the idea. But it is possible? the train staff won't notice?

11 months ago

Sergio de MayaKeeps calm and carries on

asked in Train connections & reservations

Night trains compartments on train Mannheim to Prague

Hi again: one more question about the train from Mannheim to Prague. I finally want to book two sleeper cabin for 2 (separate by gender) in order to be me and our son in one compartment, and my wife and our daughter in other one (first screenshot). But when I’m gonna pay, this warning appears (second screenshot). I guess it means that we all four are not gonna be in the same compartment, that is gonna be two in one compartment, and two in the other one. Is that correct? It does’nt mean that, for example, my son is not gonna sleep in the same compartment as me, right?

11 months ago

Sergio de MayaKeeps calm and carries on

asked in Train connections & reservations

Night train Budapest - Stuttgart

I have tried seat reservation by shop.oebbtickets.at and it shows two possibilities, one with a connection and one direct (screenshot 1). The direct one doesn’t allow to reserve tickets. The other one warns you that there is no service available from Budapest to Ulm, what is basically all the route! (screenshot 2). All in all it’s a bit worrying and uncertain… moreover travelling with kids.

11 months ago

Sergio de MayaKeeps calm and carries on

asked in Train connections & reservations

Night train Budapest - Stuttgart

Thank you so much. Now I try to reserve beds for that train on the Nightjet website and it tells me “no offers available” (screenshot 1). I have tried it on the cd website and it does not allow me either (screenshot 2). I have written to CD and they have told me that I can only book in person at the station (screenshot 3). How is it possible? Obviously I can't go to Budapest to reserve the seats. And if I wait until I'm there, I run the risk that there won't be any more beds. What can I do?

11 months ago

Sergio de MayaKeeps calm and carries on

asked in Train connections & reservations

Night trains compartments on train Mannheim to Prague

More questions 😅 In the web of cd.cz the train from Budapest to Stuttgart shows one transfer in Augsburg (screenshot one) but the Interrail web says it’s direct (second screenshot).

11 months ago

Sergio de MayaKeeps calm and carries on

asked in Train connections & reservations

Night trains compartments on train Mannheim to Prague

The 2x2bed sleeper compartments don’t appear as an option available, the couchettes neither. The only option available seems to be the sleeper cabin for 2 or 3 beds (separate by gender). Screenshot attached:

11 months ago

Sergio de MayaKeeps calm and carries on

asked in Train connections & reservations

Night trains compartments on train Mannheim to Prague

11 and 9 years old

11 months ago

Sergio de MayaKeeps calm and carries on

asked in Train connections & reservations

Reservations

So Does it mean that maybe in May seat reservations will be available? and, maybe, with better information about compartments, beds, possibility of share the same compartment the four members of the family… in the page of DB?

1 year ago

Sergio de MayaKeeps calm and carries on

asked in Train connections & reservations

Reservations

Sorry but I stil have doubts. In the DB website and in the tickets.oebb.at website appears like it’s not possible to make seat reservations (screenshots right below this). In the nightjet.com website is possible but with some strange conditions, like we are not allowed to travel in one space together because the maximum are triple bed compartment.

1 year ago

Sergio de MayaKeeps calm and carries on

asked in Train connections & reservations

Reservations

Thanks again. Now I have to book our seat for a night train from Mannheim to Prague.In this case, the app redirects you to the Interrail website, but once there it doesn't show you how to book either. The app also tells you three websites where to book, from different companies, but once inside these websites there is no way to know how to book with an Interrail pass. In this case I am more concerned because it is a night train and we are traveling with children, so I would like to reserve beds. That I have to do? Do I always have to call by phone?

1 year ago

Sergio de MayaKeeps calm and carries on

asked in Train connections & reservations

Reservations

Thank you. One more thing: Since I don't know how to speak French, I think it's better to wait for the option to book them through the Interrail app. Or can it be late? Do I run the risk of running out of ticket if I wait until I can book them through the INterrail app?

1 year ago

Not finding what you're looking for?

Don't be shy and let us know about your challenge.

Ask your question here!

Terms and Conditions & Privacy Policy Cookie settings

Sign up

Already have an account? Login

Social Login

Username *

E-mail address *

Date of birth (not visible to other users)

(Private)

Only you and moderators can see this information

Country *

A bit about yourself *

Destinations visited (with CTRL you select several) *

Favourite destination (with CTRL you select several) *

Password *

I accept the Terms & Conditions + Privacy Policy of Eurail & Interrail and confirm that I am aged 16 years or older.

loginBox.register.email_repeat

Login to the community

No account yet? Create an account

Social Login

Username or Email

Password

Remember me

Forgot password?

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.