I found the easiest solution: my ticket is back! :-DFunny how it always seem to happen after asking for help. :-)
No reaction yet. Also my mobile pass states I already started traveling, while I'm starting the trip tomorrow. And I don't see the reservations in my account. I'm recycling my old phone today, so please help!
Thanks for your help @rvdborgt The mobile pass is now adder to my new phone, but the second problem not solved yet. Thsnks for the tip. It wasn't clear to me. Now I can't remove the trip, so hope one of the customer care employees van help me. Will try to respond to the email.Regards, maureen
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