I have already received confirmation on the 85% refund and have put in a request for the remaining 15%.@rvdborgt thanks for your help!
Thanks for your reply.I tried to use the support-link that you provided but I can’t sign in. It says ‘Sign in with your Eurail.com account’ but that doesn’t work. I also tried to sign in with my Interrail.eu account but that doesn’t work either. I now for sure that my eurail.com account works because I’m using it to type this reply.It feels weird to try to sign in on a, for me, unknown site (zendesk.com) using my eurail.com account information. I trust you @rvdborgt , but with the Internet as it is with phishing attempts, it does not feel ok to enter my credentials on an unknown site just because something I read.I think it is essential for Interrail & eurail to publish the support-link to give me the assurance that I can trust zendesk.com with my credentials.
Don't be shy and let us know about your challenge.
Already have an account? Login
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
