I have messaged Nanja, please confirm receipt @Nanja
Good Morning, I have still not had a reply on my urgent query - I am running out of time
Nanja, Thank you for the reply - how long does the refund take to process, I do not have unlimited funds just to purchase another mobile pass. Can the pass not be converted into a mobile pass, or the pass cancelled and a mobile pass issued. I am really desperate here.
NanjaPlease advise on the time it take to refund, and can the pass not just be exchanged for a mobile one
I am getting no reply from customer service - will someone please give me a contact number - I have tried emailing - and do not get the problem sorted out. That is why I tried this platform. Time is running out. Surely if the delivery date is not met, someone should be responding as a matter of urgency
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