So, In this case I have to wait from Eurail to make the cacellation and Refund?. Or i have to try to make the cacellation from my self. The first Open ticket was 21 days ago, and still open without answer. Thanks for your help,
Thanks, AnnaB, i already sent the a third request following your advise. I hope they give me a solution, at least an answer, my trip is in 20 days and I am really disappointed with the service. Kind regrads,
Really, this is the service?, I have nothing to do or to talk with the shipping company you use to send the passes. You are the ones who hired the shipping company, I am simply informing you, that the pass was lost in the mail and I need a solution from you. Kind regards, This is not Customer Support. This is a Community where travellers help each other so there's no one here that can fix anything for you. So AnnaB I apologize with you, but your answer not help to much with my problem. Im still waiting an answer from Eurail support. I also can't cancel the reservation to get my money back. Thank you,
Really, this is the service?, I have nothing to do or to talk with the shipping company you use to send the passes.You are the ones who hired the shipping company, I am simply informing you, that the pass was lost in the mail and I need a solution from you.Kind regards,
Thanks!I will try this option.
Thanks, AnnaB. But on this link only accept passes on paper. I have a digital one. Where is my pass cover number?. Thank you,
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