Have you contacted Customer Support through this form and asked for the Pass Cover Number. https://eurail.zendesk.com/hc/en-001/requests/new Customer Support is currently overloaded with requests so you will probably have to be patient to get help. Please let Customer Support know what date your travel will start so that they can prioritise your request correctly. If you are trying to make a reservation fot trains in France you should be able to book by phone at SNCF. No need of Pass Cover Number. https://www.sncf.com/en/customer-service/contact-us/telephone Press #85 for English, no booking fees, reservations are sent via e-mail. @AnnaB Yes, I’ve tried contacting support through the form but with I haven’t received a response in many days
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