Thank you all. I managed to call the SNCF, and the agent was super-helpful. Everything was settled within 30 min. The only downside was that the system is a bit finicky and prefers only certain types of credit cards, but all in all it was a life-saver. Thank you mcadv and AnnaB for your advice!
mcadv, thank you so much for the reply.I am happy to hear that doing this over b-rail is possible, but when you say “cover nr needed - you have to apply for that”, what do you mean? Could you give me a bit more guidance on this, as I really am hoping to resolve this soon to not loose more hair over this...
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