You are right!! Thank you so much! I actually just talked to someone who could help on the phone… So to all, try to phone SNCF until someone is willing to help you.
I called SNCF already and they can’t do it on the phone. you have to go to the train station. I know some people have said you can… but not too sure how they managed. the person was adamant.!Thanks for the other answer. I will try
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