I am pretty concerned because I will be traveling on this route in 2 weeks, but on twitter I have read that passes which have been bought before the 1st of July are still valid. Let’s see what happens.
@rvdborgt okay, thanks! Am I getting a Full refund through the customer service or do I have to do something else?
I also forgot to mention that I only have a mobile pass, not a paper pass. Maybe this will make any difference for the process.
Thank you for all your help! Now, as I would like to save money, what would you guys advise me to do? Wait for the costumer service to reply and change the tickets (even though I don’t know how long this will take and if they will ever reply, I‘m afraid seats in 2nd class are sold out until then?) or book seat reservations now via ÖBB?
@Angelo Do these reservations bought via the ÖBB website get accepted by the train conductors in Italy?
Oh, I just realised I forget to tick the one way option on ÖBB website. Thanks, Angelo, this seems to work! :))the only thing left right now is how I will get my money back from interrail?
Thank you all for replying, you‘ve been very helpful. I now tried to book reservations via ÖBB and DB Bahn websites, but both sites tell me when I type in the train connections that it is impossible to book reservations on these connections. So, I guess my only option is to wait for the costumer service to reply, if they ever would? I would also try to get refund because I checked the italian railway company conditions and they said it is possible to get a refund, but (as non-reliable as interrail seems) I‘m afraid I won‘t get any money back if I cancel the reservations on the interrail website and be left without the reservations in Italy and need to take the regional trains. :(
Thanks for replying! I already thought about that too, because conditions say that I‘m able to receive a refund, but I‘m really afraid I won‘t get my money back. Do you know how long it takes to get the money back after cancelling the reservation? And also: Sadly I‘m not able to buy them via DB Bahn, because they say it’s not possible. Would you rather recommend me to try buying reservations via interrail again or to use trains without a need to buy a reservation?
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