Hello, I think the first call ended because it was in the middle of the night and the line was not open. Just try again at a time they are open. As calling SNCF is the best way to make reservations for French trains, I suggest that you call them again. Sometimes the staff is not serviceminded. Then you have to call again and hope to get to talk to another person. https://www.sncf.com/en/customer-service/contact-us/telephone Press #85 for English, no booking fees, reservations are sent via e-mail Thank you for your responses. I tried again and it worked. They were able to book the tickets however they only accept credit cards issued from france, uk, swiss, germany or amex so I was not able to book it through them. Is there any alternate way ?
Other possible ways of booking: Via Deutsche Bahn ticket office or by phone (+49 30 2970 or directly to the English line +49 30 311682904; no booking fee, delivery via DB ticket machine or by post for €5.90). If you're going to be in Germany before going to France, then this is a good option. I'm not sure if delivery via post would be good for you. Via a Swiss ticket office or by phone (scroll down to Switzerland). I don't know however if Swiss railways issue these reservations on paper or in electronic form. Thank you for your response. Will try. Appreciate all the help.
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