Thank you, I am well aware of this.At the moment I am dealing with this. Me having to call all around Europe and stressing about whether or not I will meet my deadline is solely due to the fact that Eurail.com service is highly inaccessible. This is the result of poor planning and execution that would not be excusable in any other context than InterRail/Eurail that is primarily marketed towards younger customers. Were this service made first and foremost to cater to adult clientele, this sort of neglect would have resulted in the customers voting with their feet as soon as the issues with providing the Pass Cover Number to Online Pass holders first occurred.When it is obviously integral when traveling in Spain, France, and Germany, just to name a few, to reserve seats - even on direct journeys where the app does not warn of required seat reservations - it is utterly inexcusable to not automatically send the Pass Cover Number along with the Online/Mobile InterRail/Eurail Pass details.
This absolutely ridiculous!!! When I order the ONLINE/MOBILE PASS, how am I supposed to know to ask for a COVER NUMBER, WHEN THIS IS NOT MENTIONED ANYWHERE OTHER THAN THE SEAT RESERVATION SYSTEM WEBPAGE???Now I'm in an impossible situation because of this, stuck in Spain, while I have to be in Lübeck Germany in a week to board a ferry. Great job, Eurail, NOT.
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