Thanks Hector.The message I received was when I was trying to buy TGV 1st class seats (2nd class are sold out) on Eurail website, from CDG to Lyon Part Dieu for 20 € per person (10 € per person appears in the app but can’t be booked. Also, the Eurail web site only shows 20 € per person option) + fees. It can’t complete the purchase process and just showed me the message as posted on my first post.Being from North America, calling to make rail reservation is just too costly. For now, I am intended to just have my Eurail passes refunded (still waiting for the process to complete) and book my rail directly with SNCF-connect.This has been the worst rail booking experience. First time using the France rail for 2.5 weeks, may be our last time. Very disappointed and cost so much time and wasted money.
Thanks AnnaB. I found a link from the site. Thank you.
When I proceed to buy the seats for 2, I got this message:Urgent message regarding TER trains in Southern France Dear travelers, It has come to our attention that the transport regional authority in the “Sud PACA” region of France (Sud Provence- Alpes- Côte D’Azur) is not accepting Interrail/Eurail Passes on board TER trains. We are currently investigating the matter directly with SNCF (France's national state-owned railway carrier and Eurail B.V. shareholder) to understand what this means for you as a traveler. We thank you for your patience and apologize for any inconvenience this may cause.This is turning out to be a nightmare. No real help from Eurail. No real customer support.
I started to recreate my trip in the Eurail web account. I was shocked that the seat reservation from CDG to Lyon Part Dieu is €45.15 versus €20 for 2 people in the app.
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