Hi everyone I bought a Eurail pass quite a while ago as I'm currently in Europe for studies and during my free time we planned to travel a lot I bought a 15 day travel pass that stated 'for flexible traveling' and on my order confirmation it also said for 15 flexible days. I loaded my pass to my app and when i arrived in Milan I immediately started using it. Only yesterday I realized that my pass stated (on the app) that it is 15 continous days and not 15 flexible days like it is stated on my package. The website describes the 'flexible' pass as one where you can choose your days and times whenever you like, but now i cannot choose my travel days. I dont know where to go for help or who and how to contact anyone for help. Their online bot is not working and at the Amsterdam Schipol station they just said I must contact online support as they cannot help my due to the fact that I bought it online. Any suggestions would be greatly appreciated, please 🙏🏻🙏🏻🙏🏻
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