Hello everyone! A few days ago I booked this direct train from Basel to Italy, I paid 13 euros. The problem is that I never received an email with the seat reservation. In my account I can’t find it either.. there is 13 euro taken from my creditcard so I made the reservation but I have no information about it, not even a reservation number. What can I do? I already tried to contact interrail by answering questions to this bot to find out how I receive my reservation but i haven’t heard anything back. I will need to use the trai in 2 days. On the 22th of July..what is best to do? But another reservation or go without reservation? Or is there another way to receive my seat reservation?Kind regards,Adina
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