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basel milan reservation

  • 20 July 2022
  • 2 replies
  • 197 views
A

Hello everyone! 
A few days ago I booked this direct train from Basel to Italy, I paid 13 euros. The problem is that I never received an email with the seat reservation. In my account I can’t find it either.. 

there is 13 euro taken from my creditcard so I made the reservation but I have no information about it, not even a reservation number. What can I do? I already tried to contact interrail by   answering questions to this bot to find out how I receive my reservation but i haven’t heard anything back. I will need to use the trai in 2 days. On the 22th of July..

what is best to do? But another reservation or go without reservation? Or is there another way to receive my seat reservation?

Kind regards,

Adina

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Best answer by Angelo 20 July 2022, 15:45

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Angelo
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You can book this reservation for 11€ (2nd class) via tickets.oebb.at using one way ticket option and at adult use as discount Interrail/Eurail Global Pass. 

Ask for refund of the first reservation via customer service, to get back the money.

Submit a request – Eurail Knowledge Base

 

Do you have any questions? Feel free to ask in the community! Known languages: Deutsch, Italiano, English.
A

You can book this reservation for 11€ (2nd class) via tickets.oebb.at using one way ticket option and at adult use as discount Interrail/Eurail Global Pass. 

Ask for refund of the first reservation via customer service, to get back the money.

Submit a request – Eurail Knowledge Base

 

Thank you so much it worked!! @Angelo 

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