Hey all, I had some trouble with the booking system for seat reservations. Finally I succeeded in booking my Avignon - Madrid seat reservations (which will take place on 17th of October so in 20 days), but now in the confirmation email I see that the address is incomplete: my house number has somehow disappeared. I have contacted support via facebook messenger but they haven’t gotten back to me. (I did receive a ticket number for my question)My question: has anyone succeeded in changing address details via contacting support, for paper seat reservations? Alternatively: if they take forever to get back to me, they will already have sent out the paper ticket to the address with a missing house number. Should I just cancel this seat reservation now and hope that I will receive the refund at some point when the paper seat reservation fails to deliver?
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