Hi, my paper tickets for the journey from Montpellier to Madrid did not arrive in the mail. PostNL status indicates that delivery has failed on 21 Oct, after reaching a Switzerland sorting centre, with no further updates thereafter. I contacted swiss post which told me they do not have the location of the item, and I need to tell the sender to raise an enquiry with postNL. I am waiting for a reply from postNL and Eurail on what to do next. In the meantime, I was hoping to draw on the advise from the community on what to do. I travel in around 2 weeks time. Unfortunately It's only after facing such problems that I read many comments in the community warning about buying paper tickets. My questions are1. Should I request to cancel and refund my tickets, then quickly book a new one?2. If I book a new ticket, should I do it through eurail again and hope it goes through this time?3. If I'm in switzerland, am I able to visit a swiss ticket office (as mentioned by Rgvborgt in a guide) to bu
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