Hi travellers, I have selected today as a travel day with my son and have tried to add my trip from the planner / my trip to the pass, but it doesn‘t work. I have selected several trains, added connections manually and it still doesn‘t work. Spent hours with this now and I‘m travelling today and also have reserved seats. Tried to ask costumer service, but from the autom.generated mail I see it can take up to 3 days to get an answer :(. Can I still travel and explain to the conducteur? What would you do?
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