I am Jyoti, I was using my Eurail pass (one day) to travel to Amsterdam from Berlin. It's a monthly pass with 4 days travel with EU. You can activate the day you want to travel within the pass, the day you want to travel. I added my journey yesterday from Berlin to Amsterdam via train ICE 140 i.e on 7th May 2023, departing at 16:05 from Berlin HBF. The train was cancelled on reaching Hannover HBF. Since, it was already very late i.e. around 21:00 once the train cancellation was informed and officially train was closed- I decided to return back to Berlin. I couldn't contact the customer service in Hannover since already around 100+ people were standing in line to collect a refund or stay in Hannover. The reason I am am reaching out here is that in my Eurail Pass - there is only 1 inbound and outbound journey for my home country. Since I used it yesterday on this train, I cannot use it anymore. So, I request to please let me know how to proceed in this manner?
Don't be shy and let us know about your challenge.
Already have an account? Login
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.