Hi,I tried to buy an Interrail Eurail pass (Interrail Passen: verken Europa per trein! | Interrail.eu) for me and my friend a couple of minutes ago. I went to pay with Ideal, finished the entire thing and then got an error. (Something with ‘failed’ and ‘contact customer service’). However on Eurail's site I can't find any form of customer service except for an automatic bot that fails to answer anything at all. (sorry bot)The 370 euros have been withdrawn from my bank account, but I haven't received the confirmation e-mail nor does my account display my pass when I log in. Does anyone know where I can get my money back, or has this happened to anyone else?
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