Topics started by Rodrigo Orellana López

1 Topic

Rodrigo Orellana López
Rodrigo Orellana LópezNew aboard
asked in Train connections & reservations

Ticket charged fully instead of partially (eurail pass holder)

Hi travellers, have you experienced to be charged a fully tariff ticket although you are a eurail pass holder?I bought a ticket at Paris Gare de Lyon Station, on these self.service machines, and I was charged full tariff for a ticket from Paris to Berlin (euros 213) instead of partially as I have my eurail pass, so I should be charged with just euros 30 - 40 app.Have you experienced this issue? how it was solved?, I try to get in touch with eurail offices or agents but i just got connected with a chatbot, and they suppose to get back to me within 48 hours.Do I have possibilities to get the extra money paid back? any chances? anyone on this community could comment? I will really appreciate it!!Bye for now.

2
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Full steam ahead
2 years ago
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