We have made seat reservations on the TGV Lyria Basel-Paris. Its a double decker train but we’ve been allocated lower deck seats -there was no choice on the Interrail seat reservation service.
Is it possible to change the seat reservation numbers to get an upper deck seat?
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Yeah Interrail/Eurail doesn’t offer seat selections (yet ?). That’s one of the reasons why it’s better to book through the railway company but it’s not always possible… SNCF removed that option a few years ago due to “people misusing that fonction” (aka buying a reservation only and not a ticket). Long story short : you may call SNCF and ask if they could change your seats (if you don’t get a friendly agent, call a second time)
https://www.sncf.com/en/customer-service/contact-us/telephone (Press #85 for English)
I have no personal experience but I can’t think of other options. Maybe Interrail customer support ?
Does SNCF or TGV-Lyria have a ticket office in Basel? If so, they should be able to make the change.
SNCF only has ticket machines but maybe any SBB ticket counter could help. However these trains tend to sell out a few days in advance, especially upper deck seats.
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