Hi, 3rd time Interrailer here, currently travelling Eastern Europe and quite happy with what Interrail/Eurail has to offer here.
However, today there was a minor inconvenience:
In the Interrail App, I added a trip from „Cesky Krumlov“ to „Ceske Budejovice“. The connection showed up normally, I was able to add it like any other valid connection and the app didn’t say anything like „Not in pass or network“ (see image below) as is usually the case when a train is not included in the pass.
However, after I boarded the train (on August 2, 2022) and showed my Interrail Ticket, I was told by the train ticket controller that Interrail was not valid here in trains of GW TrainRegio and that we all had to buy another ticket.
Why does Interrail not display the usual warning in the app here?
The train company‘s ticket controlling lady said that they wrote to Interrail asking them to do that, but that they still hadn‘t done so.
In my humble opinion, we should not have to research each train company’s detailed policies before boarding a train - if the pass is not valid on the train, then it should not show up in the app or at least be marked with a warning.
If anyone has had the same problem on a Czech train, it would be great to know on which line. For reference, I am happy to share the train companies name where this happened to me: GW Train Regio (in case it might be helpful to anyone).