Skip to main content
Answer

'Document not valid for the date' when making ferry reservation - Greek Island 4 day pass

  • June 28, 2022
  • 3 replies
  • 203 views
N

Hi,


I’m trying to reserve a ticket with Blue Star Ferries using my newly activated 4 day Greek Island Pass. 

When I reach the reservation checkout page it tells me that ‘the document is not valid for the date’. 

The date of the ferry I have chosen is definitily within the active dates of the pass so I’m not sure why it isn’t allowing me to reserve a ticket? 


Does anyone have any idea how to resolve this? It’s strange because I have reserved one ticket already using my new pass and it worked fine... 

Thanks, 
 

Nick

Best answer by AnnaB

Look under "Reservations" on this page. There is phone number and email that you can use to make the reservation. 

https://www.interrail.eu/en/interrail-passes/one-country-pass/greece-passes/greek-islands

3 replies

A
Railly clever
Forum|alt.badge.img+10
  • AnnaB
  • Railly clever
  • Answer
  • June 28, 2022

Look under "Reservations" on this page. There is phone number and email that you can use to make the reservation. 

https://www.interrail.eu/en/interrail-passes/one-country-pass/greece-passes/greek-islands

Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages.
A
Railly clever
Forum|alt.badge.img+10
  • AnnaB
  • Railly clever
  • June 28, 2022

Are you sure that you have a Greek Islands Ferry Pass? You say "newly activated pass", which sounds like a mobile pass, but the Greek Islands Ferry Pass is only available as a paper pass. 

Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages.
N
  • nick_loat
  • Author
  • Rail rookie
  • June 28, 2022

Hi. Yes, it’s a paper pass that I received a few days ago. It has an activated pass number on it.

 

Thanks

A
Terms and Conditions & Privacy PolicyAccessibility statement