Eurail & France reservation Issues

  • 17 May 2022
  • 4 replies
  • 259 views

After much searching, I have finally come to understand how miserable it is to try to use a Eurail pass in France.  This was not the case last time I used the pass many years ago.  

I now have 2 first class passes, and I cannot seem to make any reservations for any French trains.  Eurail claims that they can do it, but everything comes up “price not available” even months in advance.  DBahn also has the same issue.  B-Europe says it can’t find any trains. 

 

My first leg is 05/27 from Paris to Bayeux (small town in Normandy).  There are multiple trains per day going that route, and there’s no way they’re all booked at this point.

 

I have $70 worth of long distance charges trying to call SNCF (didn’t expect that from my phone plan!).  I wait on hold for 15 minutes, and the automated system says something very fast in French and hangs up on me.  Great use of time/money!  I’m completely fed up with this whole process.  I’m about ready to cancel the stupid pass, rent a car, and drive everywhere.  This is ridiculous!  I put my entire itinerary into the app before buying the pass, and it readily suggested that I get a 5-day pass without mentioning it would be virtually impossible to use for my itinerary!  This is practically false advertising!  Unbelievable.

Is there any hope for making train reservations in France that I’m overlooking?


4 replies

Small update: I was able to get the Paris-Colmar train to show up in the B-Europe website.  I am wondering whether it finds no Paris-Bayeux trains, because they actually don’t require a reservation.  I was very surprised that they would in the first place.  Maybe Eurail and DBahn are incorrect and just say that for all French trains?  

But my other TGV (Frankfurt-Paris) is a no go on B-Europe, because I can’t enter Frankfurt as a starting point.  I am currently trying to book this leg via the Eurail website.  

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Paris - Bayeux is on one of the regional train lines for which the Normandy region now wants to have reservations for journeys from/to Paris on Fri/Sat/Sun, see this page. They are not available online but only at the station, maybe only in that region. The staff seem to be quite relaxed about it so don't worry too much.

When you call SNCF, they say to press #85 for English in French (!). After that, it's all English. Not sure if they can book these regional trains to Bayeux though. If you book them this way, do let us know. Otherwise, just go to a Paris ticket office when you arrive in Paris and ask there.

@rvdborgt, thanks for your information.  I did use your #85 trick originally, and everything was in English, except the last message before the call termination, which was in rapid French.  I do speak French pretty well, but it was beyond my ability to comprehend on the phone.  

 

Your tip about the Normandy trains is very helpful.  I suppose I will try to book reservations on site, which I don’t think will be an issue.  

 

Finally, I was able to get my legs to show up in the Eurail website.  As you have said Bayeux legs never did, but Paris-Colmar showed up.  And I think Frankfurt-Paris was booked.  I considered buying separate full price tickets, but it was cheaper to change routes and go through Mannheim.  Eurail did allow reservations on that route.  If I pushed out my date to July, Frankfurt-Paris was available, which is why I assume that the passholder spaces are booked at this point.  The error messages do not allow you to differentiate between the conditions.

 

So I guess I’ve got as much booked as I can, and I won’t have to cancel the pass after all.  Thanks very much for your help @rvdborgt.  In the end the Eurail website was able to book most reservations as advertised, but the cryptic error messages and regional trains that could not be booked at all made the process so confusing that I almost gave up.  I hope someone else will benefit from my experience.

In France only the TGVs (high speed trains) need a reservation, the regional trains are free with an Interrail pass.

If the reservations are the problem, you can also use the option in the app “no seat reservations required”. The journeys showed take longer obviously, but no reservation means you can do that as a last minute solution.

I found Paris-Bayeux trains in the app, not sure why it didn't work for you, but..

Lastly I noticed that for a specific day there was not a single train departing from my favorite station in France. Super weird. And after a bit of research, I found out that the trains where cancelled that day for  construction works on that line.

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