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Eurostar - other than payment confirmation I can't find any details

  • April 1, 2022
  • 5 replies
  • 1091 views

PeterA888
Keeps calm and carries on
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I have booked a Eurostar trip St Pancras to Lille and paid the seat reservation supplement but I other than a payment confirmation I cannot find details of the seat reservation? 

Best answer by rvdborgt

You should have received a confirmation email but if not, check the reservations overview in your account. If it's not there, then contact customer support.

5 replies

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  • Engin-ius
  • April 2, 2022

I have booked a Eurostar trip St Pancras to Lille and paid the seat reservation supplement but I other than a payment confirmation I cannot find details of the seat reservation? 

 

 

Please provide more information. Where did you reserve the seat?


PeterA888
Keeps calm and carries on
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  • Author
  • Keeps calm and carries on
  • April 2, 2022

thanks for your reply. i paid for the reservation on the Interail website through my profile. i booked a trenitalia seat reservation st the same time for which i was emailed a ticket with allocated seats


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  • Railmaster
  • Answer
  • April 2, 2022

You should have received a confirmation email but if not, check the reservations overview in your account. If it's not there, then contact customer support.


PeterA888
Keeps calm and carries on
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  • Author
  • Keeps calm and carries on
  • April 2, 2022

thank you 


PeterA888
Keeps calm and carries on
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  • Author
  • Keeps calm and carries on
  • April 4, 2022

its bizarre I have paid the sea reservation fee but the seat reservation has not arrived.  I have contacted customer services and await their reply