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Hi there,

I'm trying to submit the Delay Compensation form but it just doesn't work.

Every time after I clicked submit, the browser automatically cleared all the information I put in and I didn't get any submission confirmation.

I have changed browsers and even laptops, it didn't help.

I cannot find any email to contact regarding this issue either.

Please help!

Many thanks!

The best way to contacted Customer Support through this form.

https://eurail.zendesk.com/hc/en-001/requests/new

Customer Support is currently overloaded with requests so you will have to be patient to get help.

 

 


You CAN only get a minor tiny sum in compensation if you have managed to get at least 3 delays of > 1 hr during whole use of pass. UNless you are completely broke or determined to press every penny out of it-best advice is to simply forget it and treat it as learning curve on how trains work.


You CAN only get a minor tiny sum in compensation if you have managed to get at least 3 delays of > 1 hr during whole use of pass.

@mcadv PLEASE STOP spreading this outdated information. This must be the 5th time I write this. PLEASE read the compensation page and inform yourself!


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