I have already saved an outbound journey on my Trips and I can see the ticket on the section “My pass”. When trying to save a second journey (not outbound nor inbound), I can see it on My Trips but not on My pass. How can I retrieve the ticket ?
Answer
Global mobile pass : my journey is saved on "My trips" but I can't see the ticket
Best answer by Anonymous
I have already saved an outbound journey on my Trips and I can see the ticket on the section “My pass”. When trying to save a second journey (not outbound nor inbound), I can see it on My Trips but not on My pass. How can I retrieve the ticket ?
Hi Laurie! Thank you for your question. I am sorry for the late response. In case you are still having the same issue, please send me a DM including any relevant screenshots.
Kind regards,
Annie
What do you see when you try to show the ticket for the second day? Could you post a screenshot? (Please wipe out personal details.)
Could you also post a screenshot of My Trip for the second day?
I have already saved an outbound journey on my Trips and I can see the ticket on the section “My pass”. When trying to save a second journey (not outbound nor inbound), I can see it on My Trips but not on My pass. How can I retrieve the ticket ?
Hi Laurie! Thank you for your question. I am sorry for the late response. In case you are still having the same issue, please send me a DM including any relevant screenshots.
Kind regards,
Annie
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