I was trying to reserve seats for my upcoming France trip. To do so the rail planner app always transfers me to the eurail website.
The problem is:
The website wants me to login with „the account I used to purchaisr the pass“. Bit I didn’t buy the pass, I won the „Interrail German French“ pass. So I have no account connected to that pass. If I create a new account with the email address I got the pass send to, the website tells me „no pass connected“ and theres no possibility to connect my app or my pass to it. It also says that it’s not possible to get reservations without a valid pass connected.
Does anyone know what I did wrong and how to go from here? I‘m getting a little bit desperate since the trip is very spontaneous and starts soon.
Best answer by thibcabeView original