I am writing to kindly ask you a question (anyone aswering will be much appreciated). I re-booked the seats as my prior order went wrong (apparently when I first tried there was a technical issue with Italian trains), this time I received the tickets in my email but I can't see the order in the Reservations Overview page in my Interrail account, is that normal?.
Moreover, does anyone know when I’ll approximately receive the refund for the first order? I did write an e-mail to the custumer service, they read it but never responded.
Thanks in advance for you help and you kindness. Hope you have a nice day
Best answer by AnonymousView original