Inquiry about Train Reservation

  • 14 August 2023
  • 1 reply

Dear Sir/Madam,

I hope this email finds you well. I recently purchased a train ticket from Zagreb Glavni Kol. to Villach HBF for €6.00. I received a payment confirmation email on July 30th. In that email, it was mentioned that my reservation for this train would be sent by mail. However, I have not received any email regarding my reservation yet.

Could you please provide me with an update on the status of my reservation? I would greatly appreciate your assistance in resolving this matter.

Thank you for your attention and I look forward to your prompt response.

Kind regards,


Best answer by St Kristoffer 16 August 2023, 11:02

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1 reply

Hello Nienke. I see that you have reached out to our customer service and they have handled your situation. Just for future reference, the community is mostly of fellow travelers and they do not have access to the personal information it would require to answer questions like these. You can reach out to us via the other mode you did, or by Facebook, Twitter, or Instagram.


St. K

Community Moderator