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login to my account

  • July 21, 2021
  • 3 replies
  • 62 views

Hello,

I can't connect to my account from my computer, is this normal? 

Best answer by Nanja

Hi, please contact our Customer Support team here. They can assist you further. Cheers, 

3 replies

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  • Railmaster
  • July 21, 2021

Difficult to say without more information. I'm assuming this is your account on the Interrail website. Do you see an error? If so, what error? Can you post a screenshot?


  • Author
  • Rail rookie
  • July 22, 2021

Hey,

 

Today it’s ok thank’s. 

But I don’t the same information between website and Rail planner in my phone. In the website I have 2 trips one the Master (and after that I have duplicated to add my friends) but in my phone I just see the Master trip. 

How can I do it? 

Thank’s ;)

 


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  • Retired Community Manager
  • Answer
  • July 22, 2021

Hi, please contact our Customer Support team here. They can assist you further. Cheers,