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Making reservations with 2 separate passes

  • July 29, 2021
  • 1 reply
  • 105 views

Hi Everyone, 

In 10 days, my first Interrail is going to start. Unfortunately, I have a problem and I don't know how to solve it. 
I will travel together with a friend and we bought our interral passes seperately from each other. Now we want te make a reservation from Bologna to Ancona, but the self-service tool shows a notification “error getting price”, what are we doing wrong ?

Did we not connect the passes right?

Greetings, Paul!

 

Best answer by Nanja

Hi Paul, in your account - in the trips & travellers section you can add your friend as a traveller. Did you do this already? Can you share a screenshot of the error? 

1 reply

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  • Retired Community Manager
  • Answer
  • July 30, 2021

Hi Paul, in your account - in the trips & travellers section you can add your friend as a traveller. Did you do this already? Can you share a screenshot of the error?