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Mobile Pass - Pass Cover Number?

  • 5 June 2022
  • 1 reply
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Hi all;

I’ve just purchased a mobile pass to travel through France, but I’ve now run into a problem in that I apparently need a “Pass Cover Number” in order to book travel on the French train network, and my mobile pass doesn’t appear to have one of these?

Is there any way to obtain a Pass Cover Number for a mobile ticket? The trip sort of hinges on being able to make these French reservations and I’d prefer to not have to do it on the day of travel at the train station!

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Best answer by AnnaB 5 June 2022, 22:48

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You can book by phone at SNCF (the French Railway). No need of Pass Cover Number. 

https://www.sncf.com/en/customer-service/contact-us/telephone

 Press #85 for English, no booking fees, reservations are sent via e-mail

 

To get your Pass Cover Number you need to contact Customer Support through this form and asked for it.

https://eurail.zendesk.com/hc/en-001/requests/new

Customer Support is currently overloaded with requests so you will have to be patient to get help. Please let Customer Support know what date your travel will start so that they can prioritise your request correctly.


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Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages.

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