Dear Intervall team,
I have a question concerning my trip to Venice. I will take the train the 14th of April from Berlin to Venice. Departure time from Berlin is 7:37h. Arrival time is 23h50 in St. Lucia (Venice). The Interrail homepage says that I have to book reservations for this trip. I called the Deutsche Bahn and asked them. They informed me that for none of these trains a reservation is actually necessary, but optional. I would be greatful if you could answer me regarding this matter, as the trip moves closer.
Also, unfortunately the trip does not appear in the Application. So I ask myself how am I supposed to add this trip when its not in the App? (I have a mobile pass). In general, the planning with your homepage is really complicated as the informations concerning the trips are often not correct. Up to date information is only on the homepage of the deutsche bahn. Unfortunately, as a customer it is also not possible to talk to someone of your team via phone in a more direct way. This would really help the matter.
Also, I don’t understand how I can book my ticket with the mobile pass. Is it via the Botton “add a journey”? The travel day I have already added.
Tank in advance,
Best answer by rvdborgtView original