probelm with reservetion seat TGV

  • 5 August 2022
  • 4 replies

I paid and reserved a seat for the trneo tgv on Sunday 21/8 from paris to milan. when I go to load the ticket on my trip I get an error screen and to contact the assistance

I noticed that in the train ticket there was a typo in the surname, could this be the cause of the problem?


4 replies

Userlevel 6
Badge +3

There is no connection between reservations and the app.

Userlevel 7
Badge +6

Can you see the reservation in your Interrail account? Have you got an email with the reservation?

Userlevel 7
Badge +6

@Angelo Wasn't there some thing special with the Paris - Milan TGV? Or am I confusing this train with another train from France to Italy?

Userlevel 7
Badge +6

No nothing special, you need a reservation. 

Frecciarossa on this route is not (yet) in Pass Network in France.