Hi. Not a specific Eurail problem I guess - but purchased a ticket with b-europe.com to go from London to Paris with my Eurail pass and the payment went through and was deducted from my bank account but got a message on the b-europe site that the ticket wasn’t confirmed. 

I then got an email from b-europe saying actually the ticket is confirmed but there were no tickets to download and the email said I was only charged the 4 euro booking fee (even though the full amount was deducted from my bank account). And when I go back to check my tickets on the b-europe website there is no ticket from London to Paris.

Has anyone had any problems with b-europe today (8th July)?

Thanks