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reservation

  • March 30, 2023
  • 1 reply
  • 62 views

What happens to my reservation when I miss my train because my previous one being delayed?

Best answer by rvdborgt

Speak with the staff as soon as you think you're going to miss your connecting train.

If it's a train with optional reservations, you can always use it and find a free seat (and get a refund for the reservation). If you have time at the station, you can request a free exchange of your reservation to the next train.

If your connecting train has mandatory reservations, then always speak with a member of staff to get an exchange (which must be free of charge) or to get your reservation endorsed for the next train.

1 reply

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  • Railmaster
  • Answer
  • March 30, 2023

Speak with the staff as soon as you think you're going to miss your connecting train.

If it's a train with optional reservations, you can always use it and find a free seat (and get a refund for the reservation). If you have time at the station, you can request a free exchange of your reservation to the next train.

If your connecting train has mandatory reservations, then always speak with a member of staff to get an exchange (which must be free of charge) or to get your reservation endorsed for the next train.