Reservation booked but no tickets arrived

  • 30 July 2021
  • 3 replies

I made my e-tickets reservation several hours ago, there was a problem with one leg of my journey which I did solve by myself asking interrail for a refund on that specific leg. About the other reservations which they said to me were booked in an email, I haven’t received any ticket yet, and they also do not appear online in my account after 4+ hours. I’ll leave this Tuesday.


Best answer by rvdborgt 30 July 2021, 22:10

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3 replies

Userlevel 7
Badge +9

Please contact customer support and also write them when you are travelling. They should be able to send you the reservations.

thank you! I’ll try again, but they said it may take 4 days to reply. I just hope to get the tickets before leaving.

Userlevel 7
Badge +8

Hi, just checking in to see if our Customer Support team has reached out to you already. Let me know :relaxed: