Reservation booked but no tickets arrived

  • 30 July 2021
  • 3 replies

I made my e-tickets reservation several hours ago, there was a problem with one leg of my journey which I did solve by myself asking interrail for a refund on that specific leg. About the other reservations which they said to me were booked in an email, I haven’t received any ticket yet, and they also do not appear online in my account after 4+ hours. I’ll leave this Tuesday.


Best answer by rvdborgt 30 July 2021, 22:10

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3 replies

Userlevel 7
Badge +8

Hi, just checking in to see if our Customer Support team has reached out to you already. Let me know :relaxed:

thank you! I’ll try again, but they said it may take 4 days to reply. I just hope to get the tickets before leaving.

Userlevel 7
Badge +9

Please contact customer support and also write them when you are travelling. They should be able to send you the reservations.